RETAIL SPEAK™ LinkedIn Group

RETAIL SPEAK™ is a forum for industry discussion and professional networking. It’s an open space to share thoughts, ideas, and observations as well as an opportunity to weigh in on the profound and warp-speed change within the industry. RETAIL SPEAK™ encourages open conversation between professionals, educators, students, and retail devotees alike around sharing expertise and expanding the retail trend conversation. Main topics of discussion will be centered around omnichannel retailing, the impact of technology, customer experience management and the evolution from selling good to staging experiences. Conversations will be guided by the group’s creator, Sanford Stein, veteran store designer, trend forecaster, and international speaker and presenter. Commentary will be based on Stein’s four decade long career, and his defining 2014 industry publication RETAIL SCHMETAIL™ ONE Hundred Years, TWO Immigrants, THREE Generations, FOUR Hundred Projects.

RETAIL SCHMETAIL™ is a lively, thorough, and slightly irreverent examination of retailing in America over the last 100 years. It examines the icons, agents of change, and creators of brands in every category, describing the careers of the men and women who influenced what we bought and why we bought it. The book provides an insightful overview of the fundamentals of a great customer experience along with the psychological, emotional, and design constructs that separates a defining brand from an also-ran. Stein wrote this book with hopes of it becoming a useful resource for all those needing to understand our rapidly changing world of consumerism to plan for the ever-evolving future of retail. With this, RETAIL SPEAK™ was born with the goal of stimulating industry interaction and creating insight into the greatest changes to the retail industry in a century.